Refund policy

Return & Refund Policy

Last updated: May 2026

At Bannogogo, customer satisfaction is very important to us.

If you are not fully satisfied with your purchase, you may request a return within 14 days after receiving your order.

To be eligible for a return, the item must:

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

Approved refunds will be sent back to your original payment method within 5-10 business days.

Shipping fees are non-refundable.

For hygiene and safety reasons, certain opened or used products cannot be returned.

If you received a damaged, defective, or incorrect item, please contact us within 48 hours after delivery with photos of the product.

We will gladly send a replacement or offer a refund if applicable.

If you have questions about our Return & Refund Policy, contact us at:

support@bannogogo.com